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OUR POLICIES

At BARE Body Waxing Studio, we go out of our way to make sure our clients have the best experience possible, from the minute they enter our doors to the moment they leave our Waxing establishment.

 

We value each and everyone of our clients, and we strive for excellence in everything we do. Our business policies reflect the same level of excellence we expect in return.

 

BARE Body Waxing Studio LLC is small locally owned & operated business, EST in 2020. When you wax with us you wax with a business with roots directly in SWLA.

All clients must have a card on file in order to book with BARE Body Waxing Studio LLC and any of its Estheticians. This ensures a clients booking with us, allows us to provide a quality experience, and offer appropriate appointment times.

By booking a service clients are reserving our Estheticians time. Time is not something tangible, and we cannot get it back.

 

The likely hood of that time getting booked due to a late rescheduled or cancelled appointment with in 24 hours is a small percentage.

 

With that being said,

We genuinely want to service you. We are not in the business of just taking your money without offering you an alternative way to receive the service(s) you originally booked with us.

 

That is why we have designed a 50% Re-Booking Deposit. 

 

So what does that mean?

You will never lose out on money here. Deposits are always credited it to your account, and you may spend them here when you are ready to reschedule.

 

This way our Estheticians still get compensated for the open time slot, and your account will be credited for a future service with us.

 

This is a solution we have found that works well for all of our clients, and our Estheticians here at BARE Body Waxing Studio.

 

How can you avoid the Re-Booking Deposit or Late Cancellation Fee?

We offer several ways to re-book or cancel. You can re-book or cancel on your own via the Texts / Emails we send, or you may call us directly 48 hours before your scheduled appointment.

If a client fails to No Show or Late Cancel (less then 24hrs) an appointment you will be charged a 100% service fee.

We ask that you respect our Estheticians and BARE Body Waxing Studio LLC time by utilizing all that is offered for appointment management.

Thank you

-Jacquelyn CEO & Founder

Appointment Policies:

Cancellation / No Show Policy

 

Cancellation Policy: 24-48 hour notice (with some services requiring a 72 hour notice).

 

All NO SHOWS or LATE CANCELLATIONS (less than 24 hrs or day of) will be charged a 100% service charge fee with card you provided on file at time of booking. If card on file is declined, or there is refusal to pay, you will be sent an invoice, and your account will be suspended. All invoices must be paid prior to next scheduled appointment before any services can be performed.

 

This is nonnegotiable or refundable.

NO SHOW / LATE CANCELLATION FEES are not a “carry over credit” towards any future services.

 

All no showed appointments will be on a walk-in only basis after invoice is settled, and will be offered the Esthetician that is available at that time. Clients who no show appointments will not be able to request estheticians or pre book future appointments.

 

Late Policy

 

We have 5 Minute late policy. After 5 minutes your appointment will be considered “late” and can be forfeited to the next scheduled client. BARE Body Waxing Studio LLC may accommodate you at their discretion. Some appointments thereafter may require a nonrefundable deposit at time of booking. The deposit amount required is at the owner’s discretion and is nonnegotiable.

 

Our booking requirements

 

BARE Body Waxing Studio LLC requires all clients to have a card on file.

 

This information is collected at the time of booking to:

1. Secure your appointment with us

2. Protect our service providers from NO SHOWS / LATE CANCELLATIONS / LATE RE-RESCHEDULING

 

We reserve the right to bill your card in the event you violate our appointment policies.

 

Your card on file will or can be used for any of the following reasons:

NO SHOWS / LATE CANCELLATIONS / RE-BOOKING DEPOSITS / PACKAGES / MEMBERSHIPS / SERVICES RECEIVED / PRODUCT PURCHASES / GIFT CERTIFICATES / PRE PAYMENT FOR APPOINTMENTS

 

** Your card will NOT be charged at the time of booking unless booking deposit is due, and we will not bill your card for no reason other than what is stated above.

 

Late Re-Scheduling Deposit

 

Any appointments needing to be RESCHEDULED less then 24 - 48 hours, or same day of service will be charged a 50% deposit of your total service ticket with card on file, or with a different form of payment at the time of RE-BOOKING.

 

This is a DEPOSIT that will be applied to your rescheduled appointment. The remaining balance is due at the time of service. If you fail to show for the rescheduled appointment you will be charged the remaining balance and the initial deposit will be forfeited.

 

All clients must reschedule appointments by the end of business day, or appointment will be coded as a NO SHOW, and you will be charged our 100% service charge fee.

 

Late Re-Scheduling 25% Fee

 

Any appointments late re-booked (less then 24-48 hrs) 2 or more times will be charged an additional non refundable 25% fee of total ticket. This is not a carry over credit or credit towards any future services.

 

How the 25% fee system works:

This 25% fee starts once a client has late re-booked (less then 24 - 48 hrs) more then 2x. This 25% fee will be due in addition to any remaining balances for scheduled services. If the appointment is paid in full upon booking, or has been paid off due to previous re-booking (50% Re-Booking Deposit) the 25% fee still applies to the original service price before any discounts of credits given .

 

This is a FEE and no longer considered a "carry over credit". This fee is non refundable or negotiable and is mandatory to continue to receive services with BARE Body Waxing Studio LLC.

 

Why this 25% fee exists:

This 25% fee exists simply to protect our Esthetician's time. No shows, late cancellations, and late re-scheduling greatly affects our Estheticians and day to day business operations. We ask that you kindly respect our time, and manage your appointments accordingly. BARE Body Waxing Studio LLC offers multiple ways for you to manage all of your appointments with us. Please use the tools provided to avoid additional fees. If you need assistance on how to self manage appointments please let us know, we are here to help!

 

Clients who late reschedule appointments 3x or more will not be offered a new time to book and will immediately be put on a walk-in only basis with the first available esthetician upon walk-in. Clients who chronically late reschedule will no longer be able to pre book future appointments or make requests for estheticians. Clients who fail to respect our time, business, and policies will no longer be invited back.

Terms & Conditions

 

Walk- Ins

 

We accept walk-in appointments. Walk-ins will be offered the first Esthetician that is available at the time of walk-in. Requests can be made, but not guaranteed.

 

Waxing Appointments for Minors

 

BARE Body Waxing Studio LLC welcomes all "of age" women and men who express an interest in waxing. We will wax any one who is 18 and older with out parental consent. If you or your child are interested in waxing and are under the age of 18 the appointment must be booked by your parental guardian. Parental guardian must be present at the time of service. They may enter the wax room, or wait in the lobby.

 

Bikini line waxing for 18 and under is a service we do provide with parental consent. We strongly recommend the age of 15 to start a Full Bikini or Brazilian Wax routine, and that it is something you and the minor agree on. We will not wax a minor who is 13 and under for a Full Bikini or Brazilian service. Bikini line waxing can be preformed on minors who are age 11 and up.

 

We reserve the right to stop the service at any time if the client is uncomfortable or non compliant during the time of service.

 

How to contact us

 

If you need to cancel or reschedule your appointment, please call the main business line at

337-496-5419.

 

If we are unable to answer at that time, please leave a detailed voicemail. We will return your call as soon as possible.

 

Facebook, Instagram, Wix, App Messenger, and or Email will not be accepted as a form of direct communication between BARE Body Waxing Studio LLC and its clients with standing appointments.

 

These forms of communication will not be accepted as a cancellation, reschedule request or as a main form of communication, and will result in fees being incurred for missed appointments.

 

If you need to cancel or reschedule an appointment and chose not to use  our Online Booking Site you need to call.

 

Managing your Time & Appointments

 

BARE Body Waxing Studio LLC offers multiple ways for clients to manage appointments with our Online Booking Site, and by phone.

 

We understand life can be hectic, and we have chosen to provide ample amounts of time and ways to reschedule, and cancel appointments. We have these policies in place to protect our service providers, and to be able to give outstanding service to all our clients.

No shows, late cancellations, late rescheduling greatly effects our business, and we ask that you kindly respect our time as we respect yours. Clients who fail to respect our time, business, and policies will no longer be invited back.

 

Some appointments may be subject to a nonrefundable and nonnegotiable deposit at time of booking for those who have a history of late cancellations, late rescheduling (less than 24 hours or same day), and no shows.

 

Refunds

 

All of our services, product sales, service fees, and service deposits are final and non-refundable.

BARE Body Waxing Studio LLC DOES NOT offer waxing "touch ups".

Simply put, hair can and will be at different growth cycles at any given point during a client’s time spent waxing. It is not uncommon for a few hairs to grow in days after a wax. The hair will be minimal, and we recommend leaving it (no shaving, or tweezing) so the hair can be removed at the next wax appointment. If the hair is shaved, clients will continue to have multiple growth cycles of hair thus never getting a completely clean wax. As a client you understand it can take months for all the hair to grow at the same rate during the time spent waxing.

Deposits:

Any and all deposits made on services are non-refundable. Deposits will live on a clients account and are intended to be issued to the original service. In the event client can not or no longer wishes to receive the original service they may use it towards another service or product sale at the owners discretion.

Packages:

Packages expire 12 months from purchase date. Can not be transferred to any other client accounts. Packages are nonrefundable unless there is an outstanding circumstance (Moving away, or life altering occurrence) The client would be refunded the difference of the remaining package. Discounts, promo codes, and loyalty points do not apply to packages.

 

Gift Certificates:

All gift certificate sales are finial, and only redeemable in-store. Gift certificate must be present at the time of service. It can be in the from of digital (eGift Card), screen shot, Email, printed, or in-house gift certificate with gift card code visible.

 

BARE Body Waxing Studio LLC does not offer 3rd party gift certificates, and they will not be accepted as forms of payments.

 

All gift certificates must be purchased In-house or online (eGift Card) through our site to be valid.

Service Menu Updates

 

BARE Body Waxing Studio reserves the right to modify the service menu at any time this includes service and product price adjustments.

 

Children / Guests

 

BARE Body Waxing Studio LLC understands we have many clients who have children. We request that you do not bring your children to your appointments, as it takes away from your time in the treatment room, and may pose as a distraction to our staff. We ask that in the event you do have to bring your children, that they are able to be seated in a stroller for the duration of your service (toddlers / infants). Children of age may sit in our lobby area. Any children or who cannot stay seated during your time of service with us we kindly ask that you reschedule your appointment to a more appropriate day and time.

 

If you arrive for your appointment with a guest (including but not limited to: Significant others, family members, children, co-works, relatives, friends, etc.), we ask that they wait in our lobby area during your time of service.

 

It will be at BARE Body Waxing Studio LLC and our Estheticians discretion if they will allow your guest to sit in the treatment room during your time of service. BARE Body Waxing Studio LLC understands the nature of the services we preform and we care greatly about our clients privacy and time spent with us. Allowing guests to attend appointments may pose as a distraction, and or violate our privacy policies.

 

Behavior at the time of Appointment

 

BARE Body Waxing Studio LLC provides professional waxing and skin care services. All services are preformed by licensed service providers. Vulgar, or harassing behavior will not be tolerated at anytime during the time of service. We reserve the right to end the service at anytime if our Estheticians / Staff are made to feel uncomfortable.

 

Rude, or disrespectful behavior of any kind to our Front Desk will not be tolerated. If at the time of service, and or scheduling over the phone this behavior is displayed you will no longer be invited back as a client. We ask that you respect our policies and staff.

Clients suspected to be under the influence of any kind of substance (drugs or alcohol) will be asked to leave immediately, and will be required to pay for the appointment in its entirety. 

 

BARE Body Waxing Studio LLC and Owner understand our policies will not suit everyone, and we respect your decision to go else where for services. We will not change our policies based on inappropriate behavior.

 

Privacy Policy

 

We will never sell or trade your personal information to third parties. The use of your personal information will be used for BARE Body Waxing Studio LLC marketing only.

 

BARE Body Waxing Studio LLC values our clients privacy. We forbid any video footage (including but not limited to: video chat, snap chat, going live on any social media platform, Facebook, Instagram, TicTok, etc.) and or photos being taken by clients or guests during times of treatment, unless other wise stated OKAY by BARE Body Waxing Studio LLC and our Esthetician.

Marketing

By utilizing our booking site, and providing us with your information you agree to be communicated with by BARE Body Waxing Studio LLC via SMS TXT / EMAIL for all marketing purposes.

Promotional Discount Vouchers

 

These include New Client 20% off Promotions, Buy 1 Try 1, and All Current / Future Promotional Discounts BARE Body Waxing Studio LLC may run, and we reserve the right to stop promotional offers at any time. If used on combo / multiple services, discounts are applied to lowest priced service only, not the total service ticket, taxes or gratuity. Not valid or

combinable with any other offers.

We will not honor expired Promotional Discount Vouchers.

New Client 20% off Promotion:

Can not be redeemed for cash. Vouchers are only applicable towards WAXING SERVICES equaling to $25 or more. If used on combo / multiple services, discounts are applied to lowest priced waxing service only, not the total service ticket, taxes or gratuity.

Excludes:

Full Body Waxing Service, Waxing Services less then $25, Services already discounted, All Facials, All Skin Care / Elevated Waxing + SkinCare Services, Henna Brow Tint, Lash Lift + Tint, Acne Clinic, Products, Packages, and Gift Certificates.

Buy 1 try 1 50% off Wax Promotion:

Can not be redeemed for cash. Vouchers are only applicable towards WAXING SERVICES on the Buy 1 Try 1 Wax Menu. Can not be combined with any other offer or promotion. Only applicable towards Estheticians included at time of booking.

Buy 1 Facial 50% off Wax Promotion:

Can not be redeemed for cash. Vouchers are only applicable towards WAXING SERVICES on the Buy 1 Facial Try 50% off 1 Wax Menu. Can not be combined with any other offer or promotion. Only applicable towards Estheticians included at time of booking.

20% off Back to Skin

Can not be redeemed for cash. Vouchers are only applicable towards: Facials, Bikini Facials and Booty Facials with some exclusions.

Excludes:

The Original Bikini Facial + Brazilian Wax, BARE Essentials Brazilian Wax, Brazilian Wax + Any Skin Care Add on, Acne Clinic, Chemical Peel Facial, MandeliClear Facial, and MicroChanneling Facial. 

Can not be combined with any other offer or promotion. Only applicable towards Estheticians included at time of booking. Offer valid September 1st - November 30th 2023.

Promo Policies
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